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2. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   If you are missing items or your settings are not saving correctly, try the solutions listed below. Close Desktop Gold and relaunch • Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold

3. "AOL Desktop Gold has stopped working" error - AOL Help

   help.aol.com/articles/aol-desktop-gold-has...

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4. Fix problems reading or receiving AOL Mail

   help.aol.com/articles/fix-problems-reading-or...

   If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.

5. Hang (computing) - Wikipedia

   en.wikipedia.org/wiki/Hang_(computing)

   In many cases programs may appear to be hung, but are making slow progress, and waiting a few minutes will allow the task to complete. Modern operating systems provide a mechanism for terminating hung processes, for instance, with the Unix kill command, or through a graphical means such as the Task Manager's "end task" button in Windows (select the particular process in the list and press "end ...

6. Exception handling - Wikipedia

   en.wikipedia.org/wiki/Exception_handling

   In computing and computer programming, exception handling is the process of responding to the occurrence of exceptions – anomalous or exceptional conditions requiring special processing – during the execution of a program.

7. Fix problems with third-party mail applications - AOL Help

   help.aol.com/articles/why-cant-i-access-my-aol...

   If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it.

8. Software bug - Wikipedia

   en.wikipedia.org/wiki/Software_bug

   A software bug is a design defect in computer software.A computer program with many or serious bugs may be described as buggy.. The effects of a software bug range from minor (such as a misspelled word in the user interface) to severe (such as frequent crashing).

9. Fix problems with the AOL app on Android

   help.aol.com/articles/aol-app-troubleshooting

   Verified for version 4.4 and later. 1. Open the Settings app. 2. Tap Apps. 3. Tap AOL. 4. Tap Force Stop. 5. If prompted, tap Force Stop again to confirm. 6. Relaunch the app and attempt to reproduce the issue.