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In 2022, Tumblr announced its livestreaming service Tumblr Live, based on The Meet Group's product Livebox. [14] In 2024, Tumblr announced that they would be discontinuing Tumblr Live as of January 24, with options for users to migrate to MeetMe. [15]
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Tumblr also previously offered a "fan mail" function, allowing users to send messages to blogs that they followed. [43] [44] On November 10, 2015, Tumblr introduced an integrated instant messaging function, allowing users to chat with other Tumblr users. The feature was rolled out in a "viral" manner; it was initially made available to a group ...
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.