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  2. Emergency telephone number - Wikipedia

    en.wikipedia.org/wiki/Emergency_telephone_number

    Often the system is set up so that once a call is made to an emergency telephone number, it must be answered. Should the caller abandon the call, the line may still be held until the emergency service answers and releases the call. An emergency telephone number call may be answered by either a telephone operator or an emergency service dispatcher.

  3. Met Police staff vote to take strike action over return to ...

    www.aol.com/met-police-staff-vote-strike...

    For premium support please call: 800-290-4726 more ways to reach us. Sign in. Mail. 24/7 Help. ... which is believed could include 999 call handlers and child protection officers, have ever voted ...

  4. 999 (emergency telephone number) - Wikipedia

    en.wikipedia.org/wiki/999_(emergency_telephone...

    An emergency phone on the Welsh coast at Trefor featuring 999. (Note the keypad missing digits 4 - 0, with no instruction on how to dial 999 from this phone.) 999 is the official emergency number for the United Kingdom, but calls are also accepted on the European Union emergency number, 112.

  5. How domestic violence victims are being supported

    www.aol.com/domestic-violence-victims-being...

    A project involving specialists working with police call handlers is one of a number of initiatives. ... It involves 999 callers being able to speak to domestic violence experts, as well as police ...

  6. Computer-aided call handling - Wikipedia

    en.wikipedia.org/wiki/Computer-aided_call_handling

    Computer aided call handling is a methodology for managing calls to service providers, such as emergency services, through the use of computer based algorithms in order to make consistent and objective decisions on action to be taken. The computer software can provide scripting, prompts or interactive questioning to assist the call handler in ...

  7. Domestic abuse victims must be heard on first 999 call ... - AOL

    www.aol.com/domestic-abuse-victims-must-heard...

    Domestic violence victims need to be heard the first time they call 999, a campaigner whose niece was killed by her ex-partner after calling the police multiple times has said.

  8. Javid admits 999 and 111 call handler shortages ahead of ...

    www.aol.com/javid-admits-911-111-call-123327655.html

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  9. 911 (emergency telephone number) - Wikipedia

    en.wikipedia.org/wiki/911_(emergency_telephone...

    The first use of a national emergency telephone number began in the United Kingdom in 1937 using the number 999, which continues to this day. [6] In the United States, the first 911 service was established by the Alabama Telephone Company and the first call was made in Haleyville, Alabama, in 1968 by Alabama Speaker of the House Rankin Fite and answered by U.S. Representative Tom Bevill.