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999 is the official emergency number for the United Kingdom, but calls are also accepted on the European Union emergency number, 112. All calls are answered by 999 operators, and are always free. [2] Approximately 35 million 999/112 calls are made in the UK each year, with 74% from mobiles and 26% from landlines in 2022. [3]
MetCC, also known as the Met Contact Centre, Met Command and Control or MO12, is a department of Met Operations within Greater London's Metropolitan Police Service.It is the communications centre responsible for receiving emergency and non-emergency contact within the Metropolitan Police, the deployment of police resources and the command and control of special operations.
These are to apply to all 999 calls for the first time. Call handlers will be given four minutes to assess the urgency of the call before the clock starts. The target for the most seriously ill patients is now seven minutes. The 'clock' stops when the most appropriate response, not necessarily the first, arrives.
It would be the first time Met Police employees, which is believed could include 999 call handlers and child protection officers, have ever voted for a walkout.
A new pilot project that sees mental health nurses speaking on 999 calls has seen a 40% reduction in the number of people in mental health crisis being admitted to emergency departments (EDs).
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Dialing a known emergency number like 112 forces the phone to try the call with any available network. On some networks, a GSM phone without a SIM card may be used to make emergency calls, and most GSM phones accept a larger list of emergency numbers without SIM card, such as 112, 911, 118, 119, 000, 110, 08, and 999. [27]
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Employment.org has been visited by 100K+ users in the past month