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  2. Seven basic tools of quality - Wikipedia

    en.wikipedia.org/wiki/Seven_Basic_Tools_of_Quality

    The seven basic tools of quality are a fixed set of visual exercises identified as being most helpful in troubleshooting issues related to quality. [1] They are called basic because they are suitable for people with little formal training in statistics and because they can be used to solve the vast majority of quality-related issues.

  3. Ishikawa diagram - Wikipedia

    en.wikipedia.org/wiki/Ishikawa_diagram

    Ishikawa diagrams were popularized in the 1960s by Kaoru Ishikawa, [4] who pioneered quality management processes in the Kawasaki shipyards, and in the process became one of the founding fathers of modern management. The basic concept was first used in the 1920s, and is considered one of the seven basic tools of quality control. [5]

  4. Seven management and planning tools - Wikipedia

    en.wikipedia.org/wiki/Seven_Management_and...

    The seven management and planning tools have their roots in operations research work done after World War II and the Japanese total quality control (TQC) research. [ 1 ] [ 2 ] The New seven tools

  5. Quality circle - Wikipedia

    en.wikipedia.org/wiki/Quality_circle

    There are seven basic quality improvement tools that circles use: Cause-and-effect diagrams (sometimes called Ishikawa or "fishbone" diagrams) Pareto charts; Process mapping, data gathering tools such as check sheets; Graphical tools such as histograms, frequency diagrams, spot charts and pie charts; Run charts and control charts

  6. Total quality management - Wikipedia

    en.wikipedia.org/wiki/Total_quality_management

    "Top management has direct responsibility for quality improvement." "Increased quality comes from systematic analysis and improvement of work processes." "Quality improvement is a continuous effort and conducted throughout the organization." The Navy used the following tools and techniques: The PDCA cycle to drive issues to resolution

  7. International Society for Performance Improvement - Wikipedia

    en.wikipedia.org/wiki/International_Society_for...

    Performance Improvement also offers updates on trends, reviews, and field viewpoints. The journal deals with all types of interventions and all phases of the HPT process. The common theme is performance improvement practice or technique that is supported by research or germane theory. PIJ is published 6 times each year.

  8. Joseph M. Juran - Wikipedia

    en.wikipedia.org/wiki/Joseph_M._Juran

    This was illustrated by his "Juran trilogy," an approach to cross-functional management, which is composed of three managerial processes: quality planning, quality control, and quality improvement. Without change, there will be a constant waste; during change there will be increased costs, but after the improvement, margins will be higher, and ...

  9. Lean Six Sigma - Wikipedia

    en.wikipedia.org/wiki/Lean_Six_Sigma

    Lean Six Sigma is a process improvement approach that uses a collaborative team effort to improve performance by systematically removing operational waste [1] and reducing process variation. It combines the many tools and techniques that form the "tool box" of Lean Management and Six Sigma to increase the velocity of value creation in business ...