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Product Support Services, more commonly referred to as PSS, is the Microsoft business unit with primary responsibility for responding to end-user and partner ...
Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers, online chat and email. [1] Many companies provide discussion boards for users to provide support to other users, decreasing load and cost on these ...
Customer support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1 ]
Help protect your identity with four industry-leading products. Learn more; Help keep your sensitive data safer from online threats. Learn more; Enhanced protection for all aspects of your digital ...
A production support analyst or engineer is responsible for monitoring the production environments, servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or escalating it to other IT teams.
Annual Support Plan $139.99/yr Save $15.89 per year. Our best value! Get a full year of tech support for nearly any issue on multiple computers and devices. Annual Plan; Monthly support plan $12.99/mo
Mail-In Repair: If you have a personal laptop or tablet, we'll send you a prepaid shipping label or box for you to mail in your product to one of our service depots. Once we fix the product, we'll send it back to you. Additional assistance includes phone troubleshooting and 24/7 support that's available 365 days a year.
In product development, an end user (sometimes end-user) [a] is a person who ultimately uses or is intended to ultimately use a product. [ 1 ] [ 2 ] [ 3 ] The end user stands in contrast to users who support or maintain the product, [ 4 ] such as sysops , system administrators , database administrators, [ 5 ] information technology (IT) experts ...