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Help; Learn to edit; Community portal; ... Support technician (Help Desk) ... Bureau of Labor Statistics jobs list database in text
A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues, but ...
Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers , online chat and email . [ 1 ]
This includes data management, procedure writing, writing job setup instructions, and performing program librarian functions. Information systems technicians assist in designing and coordinating the development of integrated information system databases. Information systems technicians also help maintain Internet and Intranet websites.
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Computer technicians work in a variety of settings, encompassing both the public and private sectors.Because of the relatively brief existence of the profession, institutions offer certificate and degree programs designed to prepare new technicians, but computer repairs are frequently performed by experienced and certified technicians who have little formal training in the field.
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