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  2. 8-1-1 - Wikipedia

    en.wikipedia.org/wiki/8-1-1

    In March 2005, the United States Federal Communications Commission (FCC) made 8-1-1 the universal number for the 71 regional services that coordinate location services for underground public utilities in the U.S. [12] Before that time, each of these "call before you dig" services [13] had its own 800 number, and the FCC and others wanted to make it as easy as possible for everyone planning an ...

  3. Utility location - Wikipedia

    en.wikipedia.org/wiki/Utility_location

    The following is a partial list of countries with one-call services for utility location: Australia : Australia has a National online website for lodgement of enquiries ( https://www.byda.com.au ). The national hotline, 1100, has now been converted to a support line to assist with online lodgement.

  4. Underground Service Alert - Wikipedia

    en.wikipedia.org/wiki/Underground_Service_Alert

    Underground Service Alert has two separate call centers for California: Underground Service Alert of Northern California (USA North) and Underground Service Alert of Southern California (USA South, aka DigAlert). Although they are not affiliated and are run by separate boards of directors, they share the common goal of safe digging.

  5. Issue tracking system - Wikipedia

    en.wikipedia.org/wiki/Issue_tracking_system

    An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...

  6. Electronic ticket - Wikipedia

    en.wikipedia.org/wiki/Electronic_ticket

    Electronic tickets, or "eTickets" as they are sometimes referred, are often delivered as PDFs or another downloadable format that can be received via email or through a mobile app. Electronic tickets allow organizers to avoid the cost of producing and distributing physical tickets by transferring costs to the customer, who must own electronic ...

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  8. OTRS - Wikipedia

    en.wikipedia.org/wiki/OTRS

    OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal, admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external). There are various ways in which this information, as well as customer and related data can be ...

  9. Digger (soldier) - Wikipedia

    en.wikipedia.org/wiki/Digger_(soldier)

    Before World War I, the term "digger" was widely used in Australasia to mean a miner, [2] and also referred to a Kauri gum-digger in New Zealand. [3] In Australia and New Zealand, the term "digger" has egalitarian connotations from the Victorian Eureka Stockade Rebellion of 1854, and was closely associated with the principles of mateship, [4] which may have had resonance from earlier use of ...