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If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout. This can often help when you're having problems retrieving mail on a slower connection speed. Reset your web settings
Delivery records in the full headers show when each computer received the message. The first delivery is at the bottom; the newest at the top. If you find a large time gap between delivery records, that shows which computer delayed before sending it to the next computer. 1. View the full header as described above. 2.
When you get a message from a "MAILER-DAEMON" or a "Mail Delivery Subsystem" with a subject similar to "Failed Delivery," this means that an email you sent was undeliverable and has been bounced back to you. These messages are sent automatically and often include the reason for the delivery failure.
Check your display name: If you have any combination of "AOL" in your display name, the message won't go through. It is especially important to check your Mail settings for this if your account has been recently compromised, as hackers will often change your name to make it harder for you to use your account normally even after it's secured.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
Delivery records in the full headers show when each computer received the message. The first delivery is at the bottom; the newest at the top. If you find a large time gap between delivery records, that shows which computer delayed before sending it to the next computer. 1. View the full header by following the steps above. 2.
Change any of the following settings, then click Save to finalize your selection: • Cc/Bcc Select whether or not you want Cc/Bcc displayed. • Default Compose Mode Select how you want the compose screen displayed. • Write mail in a pop-up screen. • Write mail in full plane compose. • Write mail in a separate window.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.