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A 2001 Hotmail inbox layout embedded in Microsoft Outlook The old MSN Hotmail inbox from 2007. Hotmail was sold to Microsoft in December 1997 for a reported $400 million (~$705 million in 2023), and it joined the MSN group of services. [18] The sale had been preceded by a major incident in 1997 where all email was lost for 25% of mailboxes. [19]
From 1995 to 1998, the MSN.com domain was used by Microsoft primarily to promote MSN as an online service and Internet service provider. At the time, MSN.com also offered a custom start page and an Internet tutorial, but Microsoft's major web portal was known as "Microsoft Internet Start", and was located at home.microsoft.com.
The service was discontinued in 2013 and was replaced by Skype. The client was first released as MSN Messenger Service on July 22, 1999, and was marketed under the MSN brand until 2005, when it was rebranded under the Windows Live name. It has since been officially known by the latter name, although its first name remained in common use.