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  2. Conflict management - Wikipedia

    en.wikipedia.org/wiki/Conflict_management

    Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict in the workplace. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting. Properly managed conflict can improve group outcomes.

  3. Thomas–Kilmann Conflict Mode Instrument - Wikipedia

    en.wikipedia.org/wiki/Thomas–Kilmann_Conflict...

    Each axis has a numerical scale of 1 to 9. These axes interact so as to diagram five different styles of management. This grid posits the interaction of task with relationship and shows that according to how people value these, there are five basic ways of interacting with others.

  4. Conflict management style - Wikipedia

    en.wikipedia.org/wiki/Conflict_management_style

    It demonstrates how individuals display conflict management styles when they handle disagreement. The Thomas-Kilmann model suggests five modes that guide individuals in resolving conflicts. These are collaborating, competing, compromising, accommodating, and avoiding. [4] [5] Collaborating means both sides are willing to cooperate and listen to ...

  5. Poole's multiple sequence model - Wikipedia

    en.wikipedia.org/wiki/Poole's_multiple_sequence...

    The multiple sequence model defines different contingency variables such as group composition, task structure, and conflict management approaches, which all affect group decision-making. [3] This model consists of 36 clusters for coding group communication and four cluster-sets, such as proposal growth, conflict, socio-emotional interests, and ...

  6. Conflict resolution - Wikipedia

    en.wikipedia.org/wiki/Conflict_resolution

    Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution.Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of group (e.g., intentions; reasons for holding certain beliefs) and by engaging in collective ...

  7. Conflict Lens - Wikipedia

    en.wikipedia.org/wiki/Conflict_Lens

    Conflict style inventories are most often used in leadership and management training courses or in executive coaching sessions. Conflict style inventories, which first appeared in the 1960s, were most often based on the work of Robert R. Blake and Jane Mouton using their Managerial Grid Model. Blake and Mouton used two axes.

  8. Social work - Wikipedia

    en.wikipedia.org/wiki/Social_work

    Social work is a broad profession that intersects with several disciplines. Social work organizations offer the following definitions: Social work is a practice-based profession and an academic discipline that promotes social change and development, social cohesion, and the empowerment and liberation of people.

  9. Friedrich Glasl's model of conflict escalation - Wikipedia

    en.wikipedia.org/wiki/Friedrich_Glasl's_model_of...

    Stage 5–7: intercession, intermediation; Stage 6–8: arbitration, court action; Stage 7–9: forcible intervention; The ability to recognise and eliminate conflict-nourishing forces in a culturally neutral and non-judgemental fashion in order to de-escalate a conflict is highly advantageous in particular for managers, consultants and social ...