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The GQM+Strategies approach was developed by Victor Basili and a group of researchers from the Fraunhofer Society. [10] It is based on the Goal Question Metric paradigm and adds the capability to create measurement programs that ensure alignment between business goals and strategies, software-specific goals, and measurement goals.
In software engineering and development, a software metric is a standard of measure of a degree to which a software system or process possesses some property. [1] [2] Even if a metric is not a measurement (metrics are functions, while measurements are the numbers obtained by the application of metrics), often the two terms are used as synonyms.
The typical visualization consists of four perspectives: financial, customer, internal business processes, and learning and growth. Strategy maps are used to link strategies associated with those perspectives. Practical Software Measurement (PSM) [11] offers detailed guidance on software measurement. Tree-like structures are used to link issues ...
In the fields of information technology and systems management, application performance management (APM) is the monitoring and management of the performance and availability of software applications. APM strives to detect and diagnose complex application performance problems to maintain an expected level of service .
Most professional services firms (for example, management consultancies, systems integration firms, or digital marketing agencies) use three key performance indicators to track the health of their businesses. They typically use professional services automation (PSA) software to keep track of and manage these metrics.
One method of software measurement is metrics that are analyzed against the code itself. These are called software metrics and including simple metrics, such as counting the number of lines in a single file, the number of files in an application, the number of functions in a file, etc.
The metrics reference model (MRM) is the reference model created by the Consortium for Advanced Management-International (CAM-I) to be a single reference library of performance metrics. This library is useful for accelerating to development of and improving the content of any organization's business intelligence solution.
Business analytics (BA) refers to the skills, technologies, and practices for iterative exploration and investigation of past business performance to gain insight and drive business planning. Business analytics focuses on developing new insights and understanding of business performance based on data and statistical methods .
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