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Assist by AOL simplifies technology for you. Our tech experts are prepared to assist with a wide range of technical problems, regardless of their size, on nearly all types of devices, including speeding up your slow computer, removing computer viruses, troubleshooting your printer, network or wireless connection, using your smartphone, smart TV, gaming systems and more.
File transfer: the software allows the user to transfer files between the local and remote computers, from within the client software's user interface. Audio support: the remote control software transfers audio signals across the network and plays the audio through the speakers attached to the local computer. For example, music playback ...
RemotePC software was created by the team of IDrive Inc., a private technology company based in Calabasas, California. [4] The app was specifically developed for remote communication and control functions, including text chat, voice, RemotePC Meeting, interactive annotation and more.
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Host (presenter or technician): can utilize Mac, Linux, Windows, iOS or Android operating systems. Guest (customer or participant): can connect from Mac, Linux or Windows. ConnectWise ScreenConnect can also be utilized to remotely support Android devices, with complete view and control available for devices manufactured by Samsung.
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The developer company Remote Utilities, formerly known as Usoris Systems was founded in 2009. [11] The predecessor project, Remote Office Manager was started in 2004 and were available for free download and use from 2004 until early 2010. [12] The current name, Remote Utilities, was given to version 4.3 in mid-2010 as part of a rebranding effort.
For instance, transport-related expenses are immediately trimmed. Modern-day technology enables a technician using remote support to assist a customer as if they were physically side-by-side. Technologies and tools like live chat, VoIP [3] and desktop sharing enable a direct intervention in the remote system.