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As of 2018, Choice Hotels-branded properties are located in more than 40 countries and territories, [4] including hotels in Europe, [54] Asia-Pacific, [55] the Middle East, [56] and Scandinavia. [57] Choice Hotels entered into an agreement with Spanish hotel operator Sercotel in 2018 to increase Choice's footprint in Spain and Latin America. [58]
These are known in the industry as "central reservations offices". Staff members at these call centres take calls from clients wishing to make reservations or other inquiries via a public number, usually a 1-800 number. These centres may operate as many as 24 hours per day, seven days a week, depending on the call volume the chain receives. [29]
Strawberry (formerly known as Nordic Choice Hotels) is one of the largest hotel companies in Scandinavia with 240 hotels in Scandinavia, Finland and the Baltics and over 16,500 employees. [1] [2] It is a franchisee of Choice Hotels International. The franchise agreement gives the company the right to use three brands and their umbrella brands.
Joyce has headed Choice Hotels, which franchises 6,000 hotels, since 2008. He was at Marriott ( MAR ) for 25 years before joining Silver Spring, Md.-based Choice Hotels.
Quality Inn was founded in 1939 as Quality Courts United, which was the first hotel chain in the United States. By 1946, the association grew to 50 hotels and to 100 hotels by 1952. [ 3 ] The group was among the first in the industry to offer wall-to-wall carpeting, daily linen changes, 24-hour desk service, and in-room telephones.
Choice operates about 7,500 hotels in 46 countries. It's seeking to absorb a much larger chain in Wyndham, which operates nearly 9,300 hotels that also include Howard Johnson, Super 8 and Travelodge.
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Hoteling is reservation-based unassigned seating; employees reserve a workspace before they come to work in an office. An alternate method of handling unassigned seating is hot desking , which does not involve reservations; with hot-desking, a worker chooses a workspace upon arrival, rather than reserving it in advance.