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Organizational memory is composed of: Prior data and information; All internally generated documentation related to the organization's activities Intellectual property (patents, copyrights, trademarks, brands, registered design, trade secrets and processes whose ownership is granted to the company by law, licensing and partnering agreements)
James Patrick (Jim) Walsh (born 1953) is an American organizational theorist, and professor of Business Administration at the University of Michigan, noted for his contributions in the field of organizational memory [1] [2] and organizational learning. [3]
An example of this would be an organization continuing to submit a form, even after the law requiring that document has been repealed, for fear of legal consequences that no longer exist. Institutional memory may also have influence on organizational identity, choice of individuals, and actions of the individuals interacting with the institution.
Both corporate amnesia and organizational memory are part of the new vocabulary associated with the broader discipline known as Knowledge Management (KM) under the even wider umbrella of the Information Age. In its conception, organisational memory (OM) consists of the institution's documentation, objects and artifacts, that are stored in the ...
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In the theory of organisational learning, [4] routines serve as a sort of memory, especially of uncodified, tacit knowledge. In strategic management , especially in the resource-based view of firms, organisational routines form the microfoundations of organisational capabilities [ 5 ] and dynamic capabilities.
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An example of an organizational process implemented to increase organizational learning is the U.S. Army's use of a formally structured de-brief process called an after-action review (AAR) to analyze what happened, why it happened, and how it could be improved immediately after a mission. Learning laboratories are a type or learning ...