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  2. Superior-subordinate communication - Wikipedia

    en.wikipedia.org/wiki/Superior-subordinate...

    In an organization, communication occurs between members of different hierarchical positions. Superior-subordinate communication refers to the interactions between organizational leaders and their subordinates and how they work together to achieve personal and organizational goals [1] Satisfactory upward and downward communication is essential for a successful organization because it closes ...

  3. Difficult conversation - Wikipedia

    en.wikipedia.org/wiki/Difficult_conversation

    Difficult conversations don't have to be difficult: a simple, smart way to make your relationships and team better. Hoboken, New Jersey: Wiley. ISBN 978-1394187171. Reynolds, Marcia (13 October 2014). The Discomfort Zone: How Leaders Turn Difficult Conversations Into Breakthroughs. Berrett-Koehler Publishers. ISBN 978-1-62656-067-3.

  4. How to Handle Tough Conversations At Work - AOL

    www.aol.com/2014/06/29/how-to-handle-tough...

    Dr. Mark Goulston Dr. Mark Goulston was three times named one of America's best psychiatrists by the Consumers Research Council and now focuses on helping people communicate more effectively in ...

  5. Aiken hospital CEO talks about having difficult conversations ...

    www.aol.com/news/aiken-hospital-ceo-talks-having...

    Dec. 15—Having difficult conversations in the workplace can be a tough task, for both employees and employers. That skill was the topic of the Women in Business luncheon Wednesday, with Aiken ...

  6. Fierce Conversations - Wikipedia

    en.wikipedia.org/wiki/Fierce_Conversations

    The introduction states that Fierce Conversations is a "guide to tackling your toughest challenges and enriching relationships with everyone important to your success and happiness through principles, tools, and assignments designed to direct you through your first fierce conversations with yourself on to the most challenging and important conversations facing you."

  7. Role conflict - Wikipedia

    en.wikipedia.org/wiki/Role_conflict

    When the expectations of two or more roles are incompatible, role conflict exists. For example, a supervisor at a factory may feel strain due to his or her role as friend and mentor to the subordinate employees, while having to exhibit a stern and professional watchful eye over the employees.

  8. Organizational conflict - Wikipedia

    en.wikipedia.org/wiki/Organizational_conflict

    Interpersonal conflict among people at work has been shown to be one of the most frequently noted stressors for employees. [20] [21] The most often used scale to assess interpersonal conflict at work [22] is the Interpersonal Conflict at Work Scale, ICAWS. [23] Conflict has been noted to be an indicator of the broader concept of workplace ...

  9. Internal communications - Wikipedia

    en.wikipedia.org/wiki/Internal_communications

    The job of an IC manager or IC team will vary from place to place and will depend on the needs of the organization they serve. In one, the IC function may perform the role of 'internal marketing' (i.e., attempting to win participants over to the management vision of the organization); in another, it might perform a 'logistical' service as channel manager; in a third, it might act principally ...

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