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Concentrix Corporation is an American business process outsourcing company headquartered in Newark, California. It was a subsidiary of SYNNEX Corporation (NYSE: SNX) since 2006 and went public as an independent company on December 1, 2020. [4] [5] Concentrix made its debut on the Fortune 500 list in 2024, ranking #499. [6]
Convergys Corporation was a corporation based in Cincinnati, Ohio, that sold customer management and information management products, primarily to large corporations. . Customer management products included agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare and government
On 29 March 2023, Concentrix agreed to buy Webhelp in a $4.8 billion deal. [1] In September 2023, it was announced the European Commission had approved the acquisition, under EU Merger Regulations. [ 10 ] [ 11 ]
On 9 January 2020, Dennis Polk, President and Chief Executive Officer of Synnex, announced plans to separate SYNNEX and Concentrix into two publicly traded companies. [15] [16] The spinoff was completed on 1 December 2020, with Synnex shareholders getting one share of Concentrix for each share of Synnex they held. [17]
In July 2017, Tigerspike became part of Concentrix, a business services company and a wholly owned subsidiary of SYNNEX Corporation [9] (NYSE: SNX). In November 2020, Tigerspike announced that it was changing its operating name to Concentrix Tigerspike. [10] As of 2024, Concentrix has removed mention of the Tigerspike brand entirely.
Minacs was founded in 1981 in Oshawa, Ontario, by Elaine Minacs. [citation needed] The company began as a temporary employment agency, before becoming a contact center business in 1999, supporting the American and Canadian automotive industries.
Stream Global Services (formerly known as Global BPO Services Corp.), [3] was a BPO company acquired by Convergys through a definitive merger, [4] [dead link ] together with more than 37,000 employees in 22 countries [5] and 50 contact centers.
Majorel is an international service company, [2] specialising in customer experience (CX) and business process outsourcing (BPO) services. It has more than 82,000 team members [citation needed] and operates in 45 countries on five continents.