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  2. Bank Mandiri - Wikipedia

    en.wikipedia.org/wiki/Bank_Mandiri

    Website. www .bankmandiri .co .id. Footnotes / references. [1] PT Bank Mandiri (Persero) Tbk or Bank Mandiri, headquartered in Jakarta, [2] is the largest bank in Indonesia in terms of assets, loans and deposits. [3] Total assets as of 2022, were 1.992 Trillion rupiah (around US$133 Billion). As of 2022, Bank Mandiri is the largest bank in ...

  3. Mandiri Museum - Wikipedia

    en.wikipedia.org/wiki/Mandiri_Museum

    The museum was established by Bank Mandiri on October 2, 1998. Its collection consists of various items related to banking activity and its development in "Tempo Doeloe" (in Indonesia meaning: "Good old days"). Its collection range from colonial bank owned operating supplies, securities, old currencies, old Dutch safe deposit box, and many others.

  4. Bank Syariah Indonesia - Wikipedia

    en.wikipedia.org/wiki/Bank_Syariah_Indonesia

    Bank Rakyat Indonesia (17.25%) Website. bankbsi .co .id. Bank Syariah Indonesia ( lit. 'Sharia Bank of Indonesia', abbreviated as BSI) is a state-owned Islamic bank in Indonesia. The bank was officially founded on 1 February 2021 as a result of merger between state-owned sharia banks. Bank Syariah Indonesia has obtained the merger permit from ...

  5. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  6. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  7. Customer Identification Program - Wikipedia

    en.wikipedia.org/wiki/Customer_Identification...

    The Customer Identification Program is intended to enable the bank to form a reasonable belief that it knows the true identity of each customer. The CIP must include new account opening procedures that specify the identifying information that will be obtained from each customer. It must also include reasonable and practical risk-based ...

  8. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service. [2]

  9. Bank customer woes and triumphs around the globe - AOL

    www.aol.com/2009/08/13/bank-customer-woes-and...

    With all of the customer fury aimed at banks in the United States, especially since the Great Recession kicked into gear last year, you might well wonder what things are like elsewhere in North ...