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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.

  3. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  4. Use AOL Official Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-official-aol-mail

    AOL Mail is focused on keeping you safe while you use the best mail product on the web. One way we do this is by protecting against phishing and scam emails though the use of AOL Official Mail. When we send you important emails, we'll mark the message with a small AOL icon beside the sender name.

  5. Protecting your AOL Account

    help.aol.com/articles/protecting-your-aol-account

    • If you think someone else has used your account, immediately verify if any of your billing plans have been changed without your consent. Also, run a virus scan to rid the computer of any viruses that may have downloaded. • Sign into your account with your primary username and answer your Account Security Question. Check your account ...

  6. Additional security features in AOL Mail

    help.aol.com/articles/additional-security...

    One of the ways we do this is by letting you know if you've set up a Reply-to address. While this feature is used legitimately by AOL Mail customers every day, they are often also exploited by scammers wanting to cause you harm. In addition, we'll alert you if we believe the email you've received is suspected to be spam or a phishing attempt.

  7. Recognize a hacked AOL Mail account

    help.aol.com/.../recognize-a-hacked-aol-mail-account

    Signs of a hacked account • You're not receiving any emails. • Your AOL Mail is sending spam to your contacts. • You keep getting bumped offline when you're signed into your account. • You see logins from unexpected locations on your recent activity page. • Your account info or mail settings were changed without your knowledge.

  8. How email spoofing can affect AOL Mail

    help.aol.com/articles/what-is-email-spoofing-and...

    A compromised (hacked) account means someone else accessed your account by obtaining your password. Spoofed email occurs when the "From" field of a message is altered to show your address, which doesn't necessarily mean someone else accessed your account. You can identify whether your account is hacked or spoofed with the help of your Sent folder.

  9. COVID-19 scams - Wikipedia

    en.wikipedia.org/wiki/COVID-19_scams

    In this variation of COVID-19 scams, the fraudster claims that the victim is eligible for a COVID-19 benefit payment. This scam is a derivative of the advance-fee scam, where the scammer will ask the victim for a small payment in return for the 'benefit'. The scammer will then ask for further payments under the guise of problems, until the ...