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Apple will never email you asking for your password or threaten to lock your account. If there's a real issue, you'll usually get a notification on your trusted device or be asked to sign in to ...
This is why it's important to keep these recovery options up to date. Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!
Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
If you use the same password for your bank account, credit cards, cell phone, and more, once a criminal gets a hold of it, they can use it to access all of those accounts instead of just one.
It may be possible for your AOL account to be removed or become inaccessible, depending on a variety of circumstances. If this happens, you can create a new AOL account. However, your old username won't be available for you to use again. The following actions can result in an account being deleted: • You requested your account be deleted.
Think of your account password and the verification code as working together, similar to a doorknob lock and a deadbolt. If you unlock the doorknob but not the deadbolt, you can't get inside.
Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.