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GOOG-411 (or Google Voice Local Search) was a telephone service launched by Google in 2007, that provided a speech-recognition-based business directory search, and placed a call to the resulting number in the United States or Canada. [1] The service was accessible a toll-free telephone number.
411 is a telephone number for local directory assistance in Canada and the United States. Until the early 1980s, 411 – and the related 113 number – were free to call in most jurisdictions. In the United States, the service is commonly known as "information", [ 1 ] although its official name is "directory assistance".
The Wall Street Journal described it as "inspired by the business model of Google". [8] From 2005 through the early 2010, Jingle Networks guessed they saved consumers $1 billion [5] based on an inflated rate of $2 a call for directory assistance. In April 2011, Marchex bought Jingle Networks for $62.5M in combination of cash and stock.
An unpublished number is also excluded from directory assistance services, such as 411. Landline telephone companies often charge a monthly fee for this service. As cellular phones become more popular, there have been plans to release cell phone numbers into public 411 and reverse number directories via a separate Wireless telephone directory ...
411 LDA: Local Directory Assistance. 411 is dialed, and the operator is requested to search for a listing in a group of area codes local to the caller . Example: the caller lives in area code 630 (Oak Brook, Illinois) and requests a listing for a business in area code 312 (Chicago, Illinois). In this case, AT&T Illinois bills the call.
The people who update these listings do not use a registered business name. They place keywords and location details on their Google Maps business title, which can overtake credible business listings. In Australia in particular, genuine companies and businesses are noticing a trend of fake business listings in a variety of industries. [98]
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