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The service is free, independent and impartial. The Ombudsman can also look at complaints about the handling of housing issues by local councils. [3] In June 2018, the All-Party Parliamentary Group for Excellence in the Built Environment called on the UK government to expand the remit of independent UK ombudsman schemes to cover private ...
Financial Ombudsman Service [170] - This service is free for consumers, and every year over 1 million people contact them about problems with: bank accounts, payments and cards; payment protection insurance (PPI); home, car, travel and other types of insurance; loans and other credit, like car finance; debt collection and repayment problems ...
The Local Government Ombudsman investigates allegations of maladministration that have caused injustice to the complainant. [9] Most council services can be investigated including some areas of housing, planning, education, social services, council tax, housing benefit and highways. [9]
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The Housing Ombudsman Service said it has seen evidence of landlords failing to consider such vulnerabilities, giving examples of insensitive comments made to a woman about her terminally-ill ...
The Social Housing (Regulation) Act 2023 (c. 36) is an act of the Parliament of the United Kingdom which introduced new measures to improve the standards, safety and operation of social housing. The bill was introduced in the House of Lords on 8 June 2022 and received royal assent on 20 July 2023.
The Tenant Services Authority (TSA) was the operating name of the Office for Tenants and Social Landlords, [1] the former regulatory agency of registered providers of social housing in England. On 1 December 2008 the TSA first took over the regulatory work of the Housing Corporation, inspecting housing associations and responding to concerns. [2]
Clarion Housing Group is the largest housing association ... contact information and bank details. ... In May 2022 the Housing Ombudsman found the group guilty of ...