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The FTC specifically identified that informing consumers that warranties are voided if they break a warranty sticker or seal on the unit's packaging, use third-party replacement parts, or use third-party repair services is a deceptive practice, as these terms are only valid if the manufacturer provides free warranty service or replacement parts ...
The replacement of the motherboard was a temporary fix, since the fault was inherent in all units of the affected models from the point of manufacture, including the replacement motherboards offered by HP as a free "repair". [164] [165] Since then, several websites have been documenting the issue. [166]
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HPE Service Activator is a service provisioning and activation software platform from Hewlett Packard Enterprise. Once installed and integrated with a Customer Service Provider's (CSP) environment, HPESA automates the processes inherent in the creation and activation of new telecommunications services.
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