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However, given the true definition of availability, the system will be approximately 99.9% available, or three nines (8751 hours of available time out of 8760 hours per non-leap year). Also, systems experiencing performance problems are often deemed partially or entirely unavailable by users, even when the systems are continuing to function.
In this context, a "one nine" (90%) uptime indicates a system that is available 90% of the time or, as is more commonly described, unavailable 10% of the time – about 72 hours per month. [8] A "five nines" (99.999%) uptime describes a system that is unavailable for at most 26 seconds per month. [8]
Service Level Indicator (SLI): measures of service level, like availability (uptime); Service Level Objective (SLO): objectives based on these indicators, like 99.95% availability; Service Level Agreement (SLA): contract based on these objectives; a sample clause may be "if availability is 99% to 99.95% in a given month, the customer gets 10% ...
98% of severity 2 tickets will be resolved within eight hours 98% of severity 3 tickets will be resolved within three business days
Azure Web Apps was the name for a cloud computing based platform for hosting websites, created and operated by Microsoft.It is a platform as a service (PaaS) which allows publishing Web apps running on multiple frameworks and written in different programming languages (.NET, node.js, PHP, Python and Java), including Microsoft proprietary ones and 3rd party ones.
In the year 2002, almost 99.95% availability, or just over 4.38 hours of downtime, was realized. [3] The timestamp sent is either in Coordinated Universal Time (UTC)+1 or UTC +2 depending on daylight saving time .