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This is a list of companies based in Gurgaon. Gurgaon , also known as Gurugram, is a cities in the Indian state of Haryana , located immediately south of the National Capital Territory of Delhi , 32 kilometres (20 mi) southwest of New Delhi and 268 km (167 mi) southeast of Chandigarh , the capital of India's Punjab state.
As of 2012, around 2.8 million people work in outsourcing sector. [1] Annual revenues are around $11 billion, [1] around 1% of GDP. Around 2.5 million people graduate in India every year. Wages are rising by 10–15 percent as a result of skill shortage. [1] As of 2021, revenue of Indian BPO industry was estimated at US$ 38 billion. [2]
Business Process Outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a second-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its supply chain .
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1.9 137 2013 2,433 129 1.8 148 2014 2,758 150 2.9 181 2015 3,398 200 3.0 188 2016 3,649 214 4.9 216 2017 4,180 312 4.4 223 2018 4,441 312 5.8 306 2019 5,355 400 6.8 331 2020 5,732 324 7.0 383 2021 7,115 557 8.3 418 2022 8,154 645 8.8 418 2023 8,345 602 11.8 418
In January 2005, the company became independent and started to serve clients outside of GE. [13] As part of this transition, the company changed its name to Genpact for “generating business impact.” [14] Also in 2005, the company opened additional offices in India and by the end of the year, recorded US$493 million in revenue, with 15% coming from new global clients, and the remaining 85% ...
The organization's core focus has been on ensuring high service quality standards and upholding intellectual property rights within the Indian software and BPO industries. As of June 2007, more than 1,100 information technology companies in India were members of NASSCOM, including domestic software and ITES companies, as well as multinationals ...
Firstsource Solutions Limited is an Indian business process management company headquartered in Mumbai, India.It is owned by RP-Sanjiv Goenka Group. [4]Firstsource provides business process management in the banking and financial services, customer services, telecom and media, and healthcare sectors.