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If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it. Update your password
Most email software and applications have an account settings menu where you'll need to update the IMAP or POP3 settings. When entering your account info, make sure you use your full email address, including @aol.com, and that the SSL encryption is enabled for incoming and outgoing mail.
If you're experiencing issues syncing your AOL account with older third-party mail apps like Kindle Fire's default mail app or the Mac OS mail app: •Update the operating system for your device. For instructions, see your device manufacturer. • Delete and re-add your AOL Mail account in your device's mail app.
If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem.
The Microsoft Outlook mobile app (officially known as Outlook for Android and Outlook for iOS) is a mobile personal information manager (PIM) for Android and iOS devices.. The app provides unified communication functionality, as opposed to splitting email, calendar, and contact management functionality into multiple, focused apps the way Windows 10 Mobile's apps.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info. Disable Protected Mode in Internet Explorer. Protected mode is enable by default and may interfere with AOL Mail.
The software for most Android devices can be updated from the Settings app, but check with your manufacturer for instructions specific to your device. Force stop and restart the app Verified for version 4.4 and later