enow.com Web Search

Search results

  1. Results from the WOW.Com Content Network
  2. List of telephony terminology - Wikipedia

    en.wikipedia.org/wiki/List_of_telephony_terminology

    Call originator - (or calling party, caller or A-party) a person or device that initiates a telephone call by dialling a telephone number. Call waiting - a system that notifies a caller of another incoming telephone call by sounding a sound in the earpiece. Called party - (or callee or B-party) Caller; Calling party; Conference call (multi ...

  3. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]

  4. Category:Telephony - Wikipedia

    en.wikipedia.org/wiki/Category:Telephony

    Telephone call; Call capture; Call center industry in Bangladesh; Call centre; Call detail record; Call login system; Call shop; Call tracing; Callback (telecommunications) Called party; Calling party; Calling party pays; Calltrunk; Carrier of record; Carrier preselect; Clarify Op3nvoice; Clearwave Communications; CLLI code; Commercial ...

  5. List of call centre companies - Wikipedia

    en.wikipedia.org/wiki/List_of_call_centre_companies

    Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020) Conduent: 3 January 2017 31,000 (2021) US$4.140 billion (2021) 22 countries (2021)

  6. Contact center telephony - Wikipedia

    en.wikipedia.org/wiki/Contact_center_telephony

    This is also the reason for the shift in nomenclature from "call centers" to "contact centers", "contact" being a wider term than "call". Respecting the trend, contact center owners need to adopt unified communication or multi-channel approach to let customers get in touch with them via their preferred communication mediums, either voice or non ...

  7. Telephony - Wikipedia

    en.wikipedia.org/wiki/Telephony

    Cables usually bring a large number of drop wires from all over a district access network to one wire center or telephone exchange. When a telephone user wants to make a telephone call, equipment at the exchange examines the dialed telephone number and connects that telephone line to another in the same wire center, or to a trunk to a distant ...

  8. Category:Call centre companies - Wikipedia

    en.wikipedia.org/wiki/Category:Call_centre_companies

    Pages in category "Call centre companies" ... Text is available under the Creative Commons Attribution-ShareAlike 4.0 License; additional terms may apply.

  9. Multiservice tactical brevity code - Wikipedia

    en.wikipedia.org/wiki/Multiservice_tactical...

    Informative call indicating maneuver in a specified direction with reference to (direction) the target. On station Informative call unit/aircraft has reached assigned station. Opening Increasing in range. Oranges Weather. Out (direction) Informative call indicating a turn to a cold aspect relative to the threat; opposite of in. Outlaw