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  2. Ahoy (greeting) - Wikipedia

    en.wikipedia.org/wiki/Ahoy_(greeting)

    Ahoy (/ ə ˈ h ɔɪ /) (listen ⓘ) is a signal word used to call to a ship or boat. It is derived from the Middle English cry, ' Hoy! '. [1] [better source needed] The word fell out of use at one time, but was revived when sailing became a popular sport. 'Ahoy' can also be used as a greeting, a warning, or a farewell. [citation needed]

  3. List of telephony terminology - Wikipedia

    en.wikipedia.org/wiki/List_of_telephony_terminology

    Call originator - (or calling party, caller or A-party) a person or device that initiates a telephone call by dialling a telephone number. Call waiting - a system that notifies a caller of another incoming telephone call by sounding a sound in the earpiece. Called party - (or callee or B-party) Caller; Calling party; Conference call (multi ...

  4. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]

  5. AHOD - Wikipedia

    en.wikipedia.org/wiki/AHOD

    AHOD may refer to: A Handful of Dust, a novel by Evelyn Waugh published in 1934; A Handful of Dust (band), a New Zealand band This page was last edited on 27 ...

  6. Contact center telephony - Wikipedia

    en.wikipedia.org/wiki/Contact_center_telephony

    Cloud-based phone system is a further advancement in the direction as it allows operators to access all the features and benefits of call center telephony over the Web against an affordable & flexible pay-as-you-go subscription model. Thus, in-house infrastructure deployment to manage public switched telephone networks, storage, communication ...

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  8. Telephony - Wikipedia

    en.wikipedia.org/wiki/Telephony

    Cables usually bring a large number of drop wires from all over a district access network to one wire center or telephone exchange. When a telephone user wants to make a telephone call, equipment at the exchange examines the dialed telephone number and connects that telephone line to another in the same wire center, or to a trunk to a distant ...

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