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  2. Clear an outstanding balance on an inactive account - AOL Help

    help.aol.com/articles/mailing-address-to-clear...

    You can take care of any unpaid balances for cancelled or inactive AOL accounts by sending it in the mail. This process only applies to inactive accounts - For outstanding balances on active accounts, update your payment method online. Send us your information. We'll need you to send us the information necessary: • Your name • Your AOL username

  3. Add, replace or remove AOL account recovery info

    help.aol.com/articles/add-or-update-aol-account...

    Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.

  4. Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address

  5. Reasons AOL deactivates or deletes an account

    help.aol.com/articles/reasons-aol-deactivates-or...

    It may be possible for your AOL account to be removed or become inaccessible, depending on a variety of circumstances. If this happens, you can create a new AOL account. However, your old username won't be available for you to use again. The following actions can result in an account being deleted: • You requested your account be deleted.

  6. Cancel or reactivate your AOL account

    help.aol.com/articles/account-management-cancel...

    Things to know when you change your AOL account to the free AOL plan: If you cancel your billing and change to the free AOL plan in the middle of your billing cycle, you'll continue to have access to the service until the end of your current billing cycle. If you have any active premium subscriptions, those will continue to be billed separately.

  7. Account Management - AOL Help

    help.aol.com/products/my-account

    If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account. Get the steps for common third-party email applications. Account Management · Dec 9, 2024

  8. Reset or change your password - AOL Help

    help.aol.com/articles/account-management...

    Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.

  9. Close your account - AOL Help

    help.aol.com/articles/close-your-account

    2. Read the info on terminating your account. 3. Follow the on-screen prompts to continue. Recover your account. Your account will be reactivated if you sign in to it within 30 days of closing it, with longer hold periods for accounts registered in Australia, India, or New Zealand (90 days), and Brazil, Hong Kong, or Taiwan (180 days). 1.