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  2. Production part approval process - Wikipedia

    en.wikipedia.org/wiki/Production_part_approval...

    The PPAP process is designed to demonstrate that a supplier has developed their design and production process to meet the client's requirements, minimizing the risk of failure by effective use of APQP. Requests for part approval must therefore be supported in official PPAP format and with documented results when needed. [3]

  3. Business process mapping - Wikipedia

    en.wikipedia.org/wiki/Business_process_mapping

    In these situations process map implies the use of process flow and the current understanding of the causal structure. Six Sigma practitioners use the term Business Process Architecture to describe the mapping of business processes as series of cross-functional flowcharts. Under this school of thought, each flowchart is of a certain level ...

  4. Return merchandise authorization - Wikipedia

    en.wikipedia.org/wiki/Return_merchandise...

    A return merchandise authorization (RMA), return authorization (RA) or return goods authorization (RGA) is a part of the process of returning a product to receive a refund, replacement, or repair to which buyer and seller agree during the product's warranty period. [1] [2]

  5. Swimlane - Wikipedia

    en.wikipedia.org/wiki/Swimlane

    The swimlane flowchart differs from other flowcharts in that processes and decisions are grouped visually by placing them in lanes. Parallel lines divide the chart into lanes, with one lane for each person, group or sub process. Lanes are labelled to show how the chart is organized.

  6. Process flow diagram - Wikipedia

    en.wikipedia.org/wiki/Process_flow_diagram

    A process flow diagram (PFD) is a diagram commonly used in chemical and process engineering to indicate the general flow of plant processes and equipment. The PFD displays the relationship between major equipment of a plant facility and does not show minor details such as piping details and designations.

  7. Business Process Model and Notation - Wikipedia

    en.wikipedia.org/wiki/Business_Process_Model_and...

    Business Process Model and Notation (BPMN) is a standard for business process modeling that provides a graphical notation for specifying business processes in a Business Process Diagram (BPD), [3] based on a flowcharting technique very similar to activity diagrams from Unified Modeling Language (UML). [4]

  8. Functional flow block diagram - Wikipedia

    en.wikipedia.org/wiki/Functional_flow_block_diagram

    The first structured method for documenting process flow, the flow process chart, was introduced by Frank Gilbreth to members of American Society of Mechanical Engineers (ASME) in 1921 as the presentation “Process Charts—First Steps in Finding the One Best Way”. [5] Gilbreth's tools quickly found their way into industrial engineering ...

  9. Automotive warranty - Wikipedia

    en.wikipedia.org/wiki/Automotive_warranty

    The process typically involves several steps to ensure that the claim is valid, the repair is necessary, and the costs are covered as per the warranty terms. [ citation needed ] The process may involve the identification of a problem, service appointment, initial assessment, claim submission, claim review, approval or denial, repair and ...

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