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Retail back-office software is used to manage business operations that are not related to direct sales efforts and interfaces that are not seen by consumers. [1] Typically, the business processes managed with back-office software include some combination of inventory control, price book management, manufacturing, and supply chain management (SCM). [2]
NCO Group, Inc., based in Horsham, Pennsylvania, United States, [2] is a business process outsourcing company and collection agency that provides accounts receivable management, customer relationship management and back office solutions [buzzword] for its clients.
IBM IRES (IBM Retail Environment for SUSE LINUX) [6] retail functions such as those provided by IBM's 4690 features, including Server-based POS loading and booting, Industry-standard system-wide configuration and change management, Automatic problem determination with single-step dump button support, Combined server/terminal support, Client preload GUI and Remote Management Agent for systems ...
It provides functionality and data necessary to take orders, configure complex products and provide effective service and support to customers. It includes customer relationship management (CRM), sales force automation, customer support and field service. [1] In turn, a back office application has no such direct relation.
Radiant Systems was a provider of technology to the hospitality and retail industries that was acquired by NCR Corporation in 2011. Radiant was based in Atlanta, Georgia.In its last financial report as a public company, Radiant reported revenues of $90 million and net income of $14 million in the six months ended 30 June 2011.
Magic Solutions International, Inc. (known as Magic Solutions) was a company that specialized in help desk automation and asset management software. Based in the East Coast of the United States, the company emerged as an unplanned spin-off from a computer systems integrator, and was later considered one of the East Coast's most successful independent software vendors of the 1990s.
Staples Business Advantage is the contract division of Staples Inc., providing a membership program for office products, technology products, facilities supplies and breakroom supplies to businesses and institutions. Established in 1993 as Staples Contract and Commercial, the division was rebranded as Staples National Advantage and Staples ...
DLT Solutions was founded in 1991 by Thomas Marrelli, who died in 2002. In 2005, his heirs sold DLT Solutions to then–DLT President and Chief Executive Officer Rick Marcotte and then-Chief Financial Officer Craig Adler. DLT Solutions had revenue of roughly $800 million in 2012, $857 million in 2013 and over $900 million in 2014.
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