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Thousands on hold to HMRC's helpline say they were cut off after waiting for 70 minutes. ... HMRC's phone line went dead on 43,690 customers who had been waiting 70 minutes to reach an adviser in ...
His Majesty's Revenue and Customs (commonly HM Revenue and Customs, or HMRC) [4] [5] is a non-ministerial department of the UK government responsible for the collection of taxes, the payment of some forms of state support, the administration of other regulatory regimes including the national minimum wage and the issuance of national insurance numbers.
gov.uk (styled on the site as GOV.UK) is a United Kingdom public sector information website, created by the Government Digital Service to provide a single point of access to HM Government services. The site launched as a beta on 31 January 2012, [ 1 ] [ 2 ] following on from the AlphaGov project.
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Business Link was a government-funded business advice and guidance service established in England in 1992. It consisted of an online portal managed by HM Revenue and Customs (HMRC) and a national telephone helpline.
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The directive bans the usage of numbers that cost more than calling a geographic number for customer service and complaints lines, and other such purposes. [44] [45] Since Britain left the EU the Directive as such no longer applies, but its provisions may have been incorporated into British law. [needs update]
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