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Citizens Advice Scotland (CAS), formally the Scottish Association of Citizens Advice Bureaux (SACAB), is a registered charity. Based in Edinburgh it comprises 61 member bureaux, including a national helpline (Citizens Advice Direct). Together these free local and national services provide legal advice, practical help and information on consumer ...
Citizens Advice Edinburgh (CAE), is a registered charity (number SC038195), based in Edinburgh, Scotland.Founded in 1939, Citizens Advice Edinburgh is a member of the Scottish Association of Citizens Advice Bureaux, and provides free, confidential, independent and impartial advice to Edinburgh residents.
Citizens advice organisations based upon the United Kingdom advice charity can be found in Spain, Gibraltar, New Zealand, Australia and the Channel Islands. Organisations based on the British Citizens Advice charity exist in a number of jurisdictions outside the United Kingdom. Although none of these organisations is controlled by the British ...
The Witness Service (also known as Citizens Advice Witness Service [1]) is a service in England and Wales for witnesses who have to give evidence in criminal courts. [1] The Witness Service offers practical and emotional support and is a free service. [ 2 ]
CAS launched a national helpline in 2005, called Citizens Advice Direct, staff were based in Glasgow city centre. [ 1 ] In 2012 a study showed that most of CAS's activity was the provision of advice across five areas: benefits, debt, employment, housing and relationship. [ 2 ]
It is an umbrella organisation that represents advice organisations throughout the world. It works at a European level with the European Citizen Action Service . [ 1 ] Citizens Advice International aims to promote free advice services [ 2 ] and provide support to Citizens Advice organisations throughout the world. [ 3 ]
This followed the publication of Citizens Advice training materials which the charity's own Black, Asian and ethnic minority staff group said "propagated racist stereotypes". [ 10 ] In August 2020, Citizen Advice announced that Gillian Guy would step down from the organization in October, after ten years of service.
Consumer Direct was a Government-funded call centre providing basic consumer advice in the United Kingdom.Information was also provided on their website (see below). Following a review by government in 2010, Consumer Direct ceased to operate in March 2012 with its role being handed to the Citizens Advice consumer