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  2. Event management (ITIL) - Wikipedia

    en.wikipedia.org/wiki/Event_management_(ITIL)

    Event logging: regardless of the event type, a good practice should be to record the event and the actions taken. The event can be logged as an Event Record or it can be left as an entry in the system log of the device. Alert and human intervention: for events that requires human intervention, the event needs to be escalated.

  3. Security information and event management - Wikipedia

    en.wikipedia.org/wiki/Security_information_and...

    Security event manager : Real-time monitoring, correlation of events, notifications and console views. Security information and event management (SIEM): Combines SIM and SEM and provides real-time analysis of security alerts generated by network hardware and applications. [5] [citation needed]

  4. ITIL security management - Wikipedia

    en.wikipedia.org/wiki/ITIL_security_management

    SLAs define security requirements, along with legislation (if applicable) and other contracts. These requirements can act as key performance indicators (KPIs) that can be used for process management and for interpreting the results of the security management process. The security management process relates to other ITIL-processes.

  5. Information security management - Wikipedia

    en.wikipedia.org/.../Information_security_management

    The ISO/IEC 27000 family represents some of the most well-known standards governing information security management and their ISMS is based on global expert opinion. They lay out the requirements for best "establishing, implementing, deploying, monitoring, reviewing, maintaining, updating, and improving information security management systems."

  6. Configuration management - Wikipedia

    en.wikipedia.org/wiki/Configuration_management

    Configuration Management (CM) is an ITIL-specific ITSM process that tracks all of the individual CIs in an IT system which may be as simple as a single server, or as complex as the entire IT department. In large organizations a configuration manager may be appointed to oversee and manage the CM process.

  7. Security event management - Wikipedia

    en.wikipedia.org/wiki/Security_event_management

    The key feature of a Security Event Management tool is the ability to analyse the collected logs to highlight events or behaviors of interest, for example an Administrator or Super User logon, outside of normal business hours. This may include attaching contextual information, such as host information (value, owner, location, etc.), identity ...

  8. Open Information Security Management Maturity Model

    en.wikipedia.org/wiki/Open_Information_Security...

    The "project". looked at Capability Maturity Model Integration, ISO 9000, COBIT, ITIL, ISO/IEC 27001:2013, and other standards, and found some potential for improvement in several fields, such as linking security to business needs, using a process based approach, providing some additional details (who, what, why) for implementation, and ...

  9. Service integration and management - Wikipedia

    en.wikipedia.org/wiki/Service_integration_and...

    According to the SIAM Body of Knowledge, [5] the term ‘service integration and management’ or SIAM, and the concept of SIAM as a management methodology originated in around 2005 from within the UK public sector, which was also the source of other best practice methodologies such as ITIL®.