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Business performance management (BPM) (also known as corporate performance management (CPM) [2] enterprise performance management (EPM), [3] [4] organizational performance management, or performance management) is a management approach which encompasses a set of processes and analytical tools to ensure that an organization's activities and output are aligned with its goals.
FCAPS is an acronym for fault, configuration, accounting, performance, security, the management categories into which the ISO model defines network management tasks. In non-billing organizations accounting is sometimes replaced with administration .
Performance management systems consist of the activities and processes embraced by an organization in anticipation of improving employee performance, and therefore, organizational performance. [74] Consequently, performance management is conducted at the organizational level and the individual level.
As a result, performance issues can be eliminated more efficiently. These improved capabilities lead to higher quality Dev deliverables and, thus, support Ops as well. PMW also implies an integration of the three perspectives System Lifecycle, System Architecture and IT-Governance. PMW activities have to be allocated to organizational units.
Many organizations have gone beyond the traditional functions and developed human resource management information systems, which support recruitment, selection, hiring, job placement, performance appraisals, employee benefit analysis, health, safety, and security, while others integrate an outsourced applicant tracking system that encompasses a ...
Self-learning performance management: the use of technology to help automate the performance management of information technology systems. This is done through the use of software that employs applied mathematics (such as statistics , time series analysis, and forecasting ), automated baselining , neural networks , pattern recognition , and ...
Top level Configuration Management Activity model. Configuration management (CM) is a management process for establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information throughout its life.
Performance management functions can also be split into end-to-end performance measuring and infrastructure component measuring functions. Another recently emerging sector is operational intelligence (OI) which focuses on real-time monitoring of business events that relate to business processes, not unlike business activity monitoring (BAM).