Search results
Results from the WOW.Com Content Network
The remit of the Ombudsman was extended in 1973 to cover the National Health Service. In 1996, the Ombudsman was empowered to investigate complaints about clinical judgment. By law, complaints made to the Parliamentary Ombudsman about UK Government departments and other UK public organisations must be referred by a Member of Parliament (MP).
This was the first time the NHS had been reorganised in the UK since it was established in 1948. [1] The next major reorganisations would be the Health Services Act 1980 and the Health Authorities Act 1995 which repealed the 1973 Act. It created a two-tier system of area health authorities (AHAs) which answered to regional health authorities ...
The Local Government and Social Care Ombudsman (LGSCO), legally the Commission for Local Administration in England and formerly known as the Local Government Ombudsman (LGO), investigates complaints from members of the public about councils and some other some other authorities and organisations providing public services in England. [2]
For premium support please call: 800-290-4726 more ways to reach us
In 2013 the SPSO worked with NHS Education for Scotland to develop complaints handling training materials for NHS staff. [11] The SPSO worked closely with Healthcare Improvement Scotland (HIS), taking part in their working group looking at new guidance for adverse incident reviews.
For premium support please call: 800-290-4726 more ways to reach us
Complaints continued to be made about the design of the system, the failures in complaint handling and the unfair or unreasonable recovery of overpayments. Abraham observed the effects of this maladministration: "in such instances, the impact on those concerned, typically those on the very lowest incomes who are the most vulnerable in society ...
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!