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  2. Privacy policy - Wikipedia

    en.wikipedia.org/wiki/Privacy_policy

    A privacy policy is a statement or legal document ... discloses, and manages a customer or client's data. [1] ... for example, airlines are subject ...

  3. Consumer privacy - Wikipedia

    en.wikipedia.org/wiki/Consumer_privacy

    Consumer privacy concerns date back to the first commercial couriers and bankers who enforced strong measures to protect customer privacy. In modern times, the ethical codes of various professions specify measures to protect customer privacy, including medical privacy and client confidentiality. State interests include matters of national security.

  4. Consumer protection - Wikipedia

    en.wikipedia.org/wiki/Consumer_protection

    Some examples of practices that constitute a Chapter 93A violation would be when: A Business charges a consumer higher rates than the marked price; The refund policy is not clearly posted where it can be readily noticed and understood; A business fails to tell you relevant information regarding your product or service misleads you in any way. [22]

  5. Bad Customer Service? Blame the Bosses' Bad Policies

    www.aol.com/news/2012-05-25-bad-customer-service...

    Policies like these are often developed after some employees abuse their power by taking unnecessary overtime, or by helping their friends make a few extra bucks by refunding discounted items at ...

  6. “I Still Need An ID”: 50 Examples Of Unhinged Customer ...

    www.aol.com/still-id-55-examples-unhinged...

    Image credits: PsychoticSM Similarly, this sort of entitlement isn’t just modern, even if it feels like it. American journalist Damon Runyon wrote "the customer is always right in taking ...

  7. Product return - Wikipedia

    en.wikipedia.org/wiki/Product_return

    The return policy posted at a Target store. In retail, a product return is the process of a customer taking previously purchased merchandise back to the retailer, and in turn receiving a refund in the original form of payment, exchange.

  8. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    These analytics help improve customer service by finding small problems which can be solved, perhaps by marketing to different parts of a consumer audience differently. [20] For example, through the analysis of a customer base's buying behavior, a company might see that this customer base has not been buying a lot of products recently.

  9. Email Support-AOL Help

    help.aol.com/email-support

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.