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Get to know your City utility departments. Get energy, water, and recycling tips. Rebates and resources available. Report problems and request services. Get the assistance you need from the City's all day, everyday information center.
City of Austin Utilities Customer Care is the City's central customer service center for all billed utility services from the City of Austin. Contact us for help with the following: Residential and commercial utility services; New service, transfer, or service disconnection; Questions about your account or your bill; Deposits and initiation fees
Visit one of our Utility Service Centers or an authorized pay station to make an immediate payment. Drop box locations are also available. You may mail in your City of Austin utility bill payment with a personal check, cashier's check, or money order.
Learn how to pay your utility bill online, in-person, or by mail. City of Austin utility services include electricity, water, wastewater, solid waste, drainage, and street service.
To start, stop, transfer, your City utilities, or to manage your service, billing, and payment options online, visit City of Austin Utilities Online Customer Care where you can: Create a secure, online account; Pay your bill online or find other payment options and locations; Choose your energy source; Sign up for Paperless Billing; And more ...
Lists the many ways to connect with City of Austin Utilities, including a website for making online payments and account changes. C Summary of Service. Delivers at–a–glance information about your utility account. D Account Number. Your 10–digit account number is displayed here. E Due Date.
Your bill includes charges for your City of Austin utility services. Depending on where you live, it can include charges for drainage, electricity, solid waste, street service, wastewater, and water. Information on Your Utility Bill
The City of Austin provides public utilities to residents of Austin and some surrounding areas. Depending on where you live, you could receive one or more utility services from the City of Austin. Learn More
Learn about Austin Energy services, programs, and rebates. Log in to your City of Austin Utilities account, sign up for outage alerts, check current conditions, and get Austin Energy news. Report outages, pay online, and see our power generation mix.
Make your payment online at City of Austin Utilities, at one of our walk-in Utility Customer Service Centers, or at an authorized pay station. Make a Quick Payment online or call 1-833-375-4919 to make a Quick Payment by phone. One-time Quick Payments will post to your utility account on the same day.