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  2. Donabedian model - Wikipedia

    en.wikipedia.org/wiki/Donabedian_model

    The Donabedian model is a conceptual model that provides a framework for examining health services and evaluating quality of health care. [1] According to the model, information about quality of care can be drawn from three categories: "structure", "process", and "outcomes". [2]

  3. Quality and Outcomes Framework - Wikipedia

    en.wikipedia.org/wiki/Quality_and_Outcomes_Framework

    It was intended to improve the quality of general practice and was part of an effort to solve a shortage of GPs. The QOF rewards GPs for implementing "good practice" in their surgeries. Participation in the QOF is voluntary for each partnership, but for most GPs, under the present contract, the QOF is almost the only area where they can make a ...

  4. Quality management - Wikipedia

    en.wikipedia.org/wiki/Quality_management

    Quality Control is the ongoing effort to maintain the integrity of a process to maintain the reliability of achieving an outcome. Quality Assurance is the planned or systematic actions necessary to provide enough confidence that a product or service will satisfy the given requirements.

  5. Quality management system - Wikipedia

    en.wikipedia.org/wiki/Quality_management_system

    Quality management software centralizes the storage of these documents. Regulatory compliance: To decrease compliance risks, quality management software is used within companies to make sure they comply with ISO, OSHA, FDA, and other industry norms and requirements. The software makes closed-loop corrective and preventive action procedures ...

  6. Capability Maturity Model - Wikipedia

    en.wikipedia.org/wiki/Capability_Maturity_Model

    The result of the Air Force study was a model for the military to use as an objective evaluation of software subcontractors' process capability maturity. Humphrey based this framework on the earlier Quality Management Maturity Grid developed by Philip B. Crosby in his book "Quality is Free". [13]

  7. GQM - Wikipedia

    en.wikipedia.org/wiki/GQM

    GQM defines a measurement model on three levels: [7]. 1. Conceptual level (Goal) A goal is defined for an object, for a variety of reasons, with respect to various models of quality, from various points of view and relative to a particular environment.

  8. Quality function deployment - Wikipedia

    en.wikipedia.org/wiki/Quality_function_deployment

    A house of quality for enterprise product development processes. The house of quality, a part of QFD, [3] is the basic design tool of quality function deployment. [4] It identifies and classifies customer desires (WHATs), identifies the importance of those desires, identifies engineering characteristics which may be relevant to those desires (HOWs), correlates the two, allows for verification ...

  9. Multiple-criteria decision analysis - Wikipedia

    en.wikipedia.org/wiki/Multiple-criteria_decision...

    In this example a company should prefer product B's risk and payoffs under realistic risk preference coefficients. Multiple-criteria decision-making (MCDM) or multiple-criteria decision analysis (MCDA) is a sub-discipline of operations research that explicitly evaluates multiple conflicting criteria in decision making (both in daily life and in settings such as business, government and medicine).