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  2. Workforce modeling - Wikipedia

    en.wikipedia.org/wiki/Workforce_modeling

    Adoption of a workforce model is usually found in industries that have complex work rules, skilled or certified workers, medium to large teams of workers, and fluctuating demand. Some examples include healthcare, public safety, and retail. A workforce modeling solution can also refer to software that delivers results of the supposed management.

  3. Workforce optimization - Wikipedia

    en.wikipedia.org/wiki/Workforce_optimization

    Workforce optimization (WFO) is a business strategy that integrates business performance considerations with workforce management. The strategy involves automating processes, data visibility, compliance on legislation and solving business problems related to staffing. [1] It is used by call centers to improve workforce management and agent ...

  4. Workforce management - Wikipedia

    en.wikipedia.org/wiki/Workforce_management

    Workforce management (WFM) is an institutional process that maximizes performance levels and competency for an organization. The process includes all the activities needed to maintain a productive workforce, such as field service management , human resource management , performance and training management, data collection, recruiting, budgeting ...

  5. Overall labor effectiveness - Wikipedia

    en.wikipedia.org/wiki/Overall_Labor_Effectiveness

    Example: Two employees (workforce) are scheduled to work an 8-hour (480 minute) shift with a 30-minute scheduled break. Available Time = 960 min − 60 min break − 120 min Unscheduled Downtime = 780 Min The Standard Rate for the part being produced is 60 Units/Hour or 1 Minute/Unit The Workforce produces 700 Total Units during the shift.

  6. Vitality curve - Wikipedia

    en.wikipedia.org/wiki/Vitality_curve

    The new model had 5 buckets, each of a predefined size (20%, 20%, 40%, 13%, and 7%), which management used to rank their reports. All compensation adjustments were predefined based on the bucket, and employees in the bottom bucket were ineligible to change positions since they would have the understanding that they might soon be yanked.

  7. Time and motion study - Wikipedia

    en.wikipedia.org/wiki/Time_and_motion_study

    Time study is a direct and continuous observation of a task, using a timekeeping device (e.g., decimal minute stopwatch, computer-assisted electronic stopwatch, and videotape camera) to record the time taken to accomplish a task [3] and it is often used if at least one of the following applies: [4]

  8. People Capability Maturity Model - Wikipedia

    en.wikipedia.org/wiki/People_Capability_Maturity...

    People Capability Maturity Model. The People CMM document describes the practices that constitute each of its maturity levels and provides information on how to apply them to guide organizational improvements. It describes an organization's capability for developing its workforce at each maturity level.

  9. Business performance management - Wikipedia

    en.wikipedia.org/wiki/Business_performance...

    Business performance management (BPM) (also known as corporate performance management (CPM) [2] enterprise performance management (EPM), [3] [4] organizational performance management, or performance management) is a management approach which encompasses a set of processes and analytical tools to ensure that an organization's activities and output are aligned with its goals.

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