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  2. Microsoft takes its AI push to customer service call centers

    www.aol.com/news/microsoft-takes-ai-push...

    Microsoft said the new contact center software will become available on July 1. (Reporting by Stephen Nellis in San Francisco; Editing by Leslie Adler) Show comments. Advertisement.

  3. Microsoft to invest $1.7 billion in cloud, AI in Indonesia ...

    www.aol.com/news/microsoft-invest-1-7-billion...

    JAKARTA (Reuters) -Microsoft will invest $1.7 billion over the next four years into expanding cloud services and artificial intelligence in Indonesia, including building data centres, visiting ...

  4. GoTo (Indonesian company) - Wikipedia

    en.wikipedia.org/wiki/GoTo_(Indonesian_company)

    Gojek was started by Nadiem Makarim in 2010 as a call center and 20 ojeks (motorcycle taxi) to arrange transportation and courier deliveries. [15] In 2015, Gojek started an app which boosted the orders from 3,000 to 10,000 orders per day, and expanded the services including food delivery, ticket sales, etc. [15] In 2017, Gojek become Indonesia's first unicorn startup, with orders up to 300,000 ...

  5. Microsoft - Wikipedia

    en.wikipedia.org/wiki/Microsoft

    Microsoft Corporation is an American multinational technology conglomerate headquartered in Redmond, Washington. [2] Founded in 1975, the company became highly influential in the rise of personal computers through software like Windows, and the company has since expanded to Internet services, cloud computing, video gaming and other fields.

  6. Microsoft Customer Care Framework - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Customer_Care...

    CCF is different from most products from Microsoft in that it is not an 'out of the box' solution but requires development and configuration to build a working customer solution. The framework allows for a SOA methodology [ 1 ] [ 2 ] [ 3 ] on development on the server and agent desktop side, but this is not mandatory and non-SOA development can ...

  7. List of mergers and acquisitions by Microsoft - Wikipedia

    en.wikipedia.org/wiki/List_of_mergers_and...

    Microsoft acquired the Norwegian enterprise search company Fast Search & Transfer on April 25, 2008, for $1.191 billion (~$1.66 billion in 2023) to boost its search technology. [14] On May 10, 2011, Microsoft announced its acquisition of Skype Technologies, creator of the VoIP service Skype, for $8.5 billion (~$11.4 billion in 2023). [15]

  8. Bukalapak - Wikipedia

    en.wikipedia.org/wiki/Bukalapak

    CNBC Indonesia Award 2019 – The Best E-Commerce 2019 – CNBC Indonesia [49] Best Company to Work For 2019 – HR Asia Awards [50] The Best Contact Center Indonesia 2019 – Indonesia Contact Center Association [51] Penghargaan Achmad Bakrie XVI 2018 – Teknologi dan Kewirausahaan [52] Youtube Pulse 2018 – Best Ads – Nego Cincai [53]

  9. Telephone numbers in Indonesia - Wikipedia

    en.wikipedia.org/wiki/Telephone_numbers_in_Indonesia

    To make a phone call to Indonesia from abroad, the following formats are used: For calls to landlines, callers dial +62, followed by the area code and subscriber's number, omitting the '0', hence a number in Jakarta would be dialled as +62 21-xxxx-xxxx. For calls to mobile wireless phone (GSM) from abroad, callers dial +62, followed by the ...