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  2. 'Particularly value-conscious': Older Americans are losing ...

    www.aol.com/finance/over-65-group-particularly...

    The company’s CEO Ricardo Cardenas said he believes customers 65 and older "were a little bit more spooked on the COVID side,” but noted there’s been a spike in younger customers.

  3. BT Consumer - Wikipedia

    en.wikipedia.org/wiki/BT_Consumer

    BT Consumer is the main retail division of United ... service is to our customers." [22] In February 2021, BT and EE launched a new home wifi service that combines ...

  4. Elderly care - Wikipedia

    en.wikipedia.org/wiki/Elderly_care

    L Experts claim that vulnerable UK people do not get what they need. [54] However, elderly care is focused on satisfying the expectations of two tiers of customers: the resident customer and the purchasing customer, who are often not identical, since relatives or public authorities, rather than the resident, may be providing the cost of care.

  5. Broadband firms asked to ‘urgently’ cancel price hikes for ...

    www.aol.com/broadband-firms-asked-urgently...

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  6. Customer Service System - Wikipedia

    en.wikipedia.org/wiki/Customer_Service_System

    The Customer Service System (CSS) of the BT Group (previously British Telecommunications) is the core operational support system for BT, bringing in 70% of income for the company (figures from 1997). BT rolled out CSS nationally in 1989 and provided an integrated system for telephony—order handling, repair handling and billing.

  7. Some older customers are staying away from Olive Garden and ...

    www.aol.com/covid-spooked-older-customers-away...

    The customer group that is “55-plus, especially 65-plus, is still below pre-Covid and actually a slight decline from last quarter to this quarter,” said Darden CFO Raj Vennam during the call.

  8. Concert Communications Services - Wikipedia

    en.wikipedia.org/wiki/Concert_Communications...

    Also, during the proposed MCI merger position, BT/MCI had placed a series of nominated customers inside Concert to overcome regulatory issues, leaving Concert with a sales force. On merger with AT&T, it was reversion to delivery of a series of Global products, [ 23 ] and two competing owners - which robbed Concert of revenues and left its ...

  9. Americans think their older loved ones are more vulnerable to ...

    www.aol.com/finance/americans-think-older-loved...

    Some 90% of U.S. adults believe they’re able to spot financial scams–but more than a quarter (27%) report having fallen victim. Today's scammers are nimble and aided by sophisticated tools.