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  2. Clear the cache on supported mobile browsers - AOL Help

    help.aol.com/articles/clear-the-cache-on...

    Clearing your browser cache fixes a variety of issues that can occur with mobile webpages including sign-in problems, and images or videos not loading. Discover how to clear your cache and personal data on your mobile device to make sure it's working correctly.

  3. Clear cache on a web browser - AOL Help

    help.aol.com/articles/clear-cookies-cache...

    A browser's cache stores temporary website files which allows the site to load faster in future sessions. This data will be recreated every time you visit the webpage, though at times it can become corrupted. Clearing the cache deletes these files and fixes problems like outdated pages, websites freezing, and pages not loading or being ...

  4. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection , provides some useful troubleshooting tips.

  5. Clear your browser's cache on AOL Desktop Gold

    help.aol.com/articles/using-the-web-in-aol...

    4. In the left menu, click Browser. 5. Click the Security tab. 6. Click Clear Footprints Now. 7. Select the data you'd like to clear and click Clear Footprints Now. Empty the cache each time you quit Desktop Gold - Select the Browser Cache checkbox.

  6. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. • Restore your browser's default settings in Edge

  7. Use Autofill to save your username, password, and other info

    help.aol.com/articles/use-autofill-to-save-your...

    Use Autofill to automatically fill in forms, usernames, and passwords on AOL. If you're using a mobile browser, contact your mobile device manufacturer for help with its Autofill settings. Autofill your info in to forms • Chrome • Safari • Edge • Firefox. Autofill your username and password • Chrome • Safari • Edge • Firefox

  8. Clear cookies on a web browser - AOL Help

    help.aol.com/articles/clear-cookies-on-a-web-browser

    • Clear your browser's cookies in Edge • Clear your browser's cookies in Safari • Clear your browser's cookies in Firefox • Clear your browser's cookies in Chrome. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft. For secure browsing, we recommend you download a supported browser.

  9. About error message 'We can't sign you in right now. Please ...

    help.aol.com/articles/error-message-we-cant-sign...

    Try clearing your web browser's cache and cookies. If clearing your cache and cookies doesn't work, try using a different web browser. Make sure you're using the newest web browser version. Some AOL features may not work properly if you're using an older operating system or an outdated or unsupported browser.