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  2. Corrective and preventive action - Wikipedia

    en.wikipedia.org/wiki/Corrective_and_preventive...

    Non-conformance may be a market complaint or customer complaint or failure of machinery or a quality management system, or misinterpretation of written instructions to carry out work. The corrective and preventive action is designed by a team that includes quality assurance personnel and personnel involved in the actual observation point of non ...

  3. Complaint system - Wikipedia

    en.wikipedia.org/wiki/Complaint_system

    A complaint system (also known as a conflict management system, internal conflict management system, integrated conflict management system, [1] or dispute resolution system) is a set of procedures used in organizations to address complaints and resolve disputes.

  4. Construction Project Information Committee - Wikipedia

    en.wikipedia.org/wiki/Construction_Project...

    [citation needed] The evidence shows that improvements in the quality of production reduce the incidence of site quality problems and lead to significant savings in the cost of construction work. Modern CAD systems can contribute greatly to the quality and clarity of drawn production information and, if used in a collaborative way by the whole ...

  5. Quality control - Wikipedia

    en.wikipedia.org/wiki/Quality_control

    For contract work, particularly work awarded by government agencies, quality control issues are among the top reasons for not renewing a contract. [7] The simplest form of quality control was a sketch of the desired item. If the sketch did not match the item, it was rejected, in a simple Go/no go procedure. However, manufacturers soon found it ...

  6. Submittals (construction) - Wikipedia

    en.wikipedia.org/wiki/Submittals_(construction)

    The construction documents, specifically the technical specifications, require the contractor to submit product data, samples, and shop drawings to the architect and engineer for approval. This is one of the first steps that is taken by the contractor after execution of the construction contract and issuance of the "Notice to Proceed".

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  8. Commissioning (construction) - Wikipedia

    en.wikipedia.org/wiki/Commissioning_(construction)

    Commissioning procedures require a collaborative team effort and 'should' begin during the pre-design or planning phase of the project, through the design and construction phases, initial occupancy phase, training of operations and maintenance (O&M) staff, and into occupancy (for warranty and future re-commissioning).

  9. Facility management - Wikipedia

    en.wikipedia.org/wiki/Facility_management

    Facility management [1] or facilities management (FM) is a professional discipline focused on coordinating the use of space, infrastructure, people, and organization.. Facilities management ensures that physical assets and environments are managed effectively to meet the needs of the

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