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  2. Marketing decision support system - Wikipedia

    en.wikipedia.org/wiki/Marketing_decision_support...

    It consists of information technology, marketing data, systems tools, and modeling capabilities that enable it to provide predicted outcomes from different scenarios and marketing strategies. [1] [2] MKDSS assists decision makers in different scenarios and can be a very helpful tool for a business to take over their competitors. [3]

  3. Customer engagement - Wikipedia

    en.wikipedia.org/wiki/Customer_engagement

    Customer engagement targets long-term interactions, encouraging customer loyalty and advocacy through word-of-mouth. Although customer engagement marketing is consistent both online and offline, the internet is the basis for marketing efforts. [2]

  4. Market research - Wikipedia

    en.wikipedia.org/wiki/Market_research

    Market research is an organized effort to gather information about target markets and customers. It involves understanding who they are and what they need. [1] It is an important component of business strategy [2] and a major factor in maintaining competitiveness.

  5. Help:Wikipedia editing for researchers, scholars, and academics

    en.wikipedia.org/wiki/Help:Wikipedia_editing_for...

    Public service. Part of being an academic is communicating to the public, and Wikipedia is a great way of writing about research in a way that can be found and read by the public. Give and take. As a researcher you are benefiting from a vast collection of survey articles written by the Wikipedia community.

  6. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.

  7. Template:Research paper - Wikipedia

    en.wikipedia.org/wiki/Template:Research_paper

    No description. Template parameters [Edit template data] Parameter Description Type Status Month and year date The month and year that the template was placed (in full). "{{subst:CURRENTMONTHNAME}} {{subst:CURRENTYEAR}}" inserts the current month and year automatically. Example January 2013 Auto value {{subst:CURRENTMONTHNAME}} {{subst:CURRENTYEAR}} Line suggested Affected area 1 Text to ...

  8. Customer analytics - Wikipedia

    en.wikipedia.org/wiki/Customer_analytics

    Customer analytics is a process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics. This information is used by businesses for direct marketing, site selection, and customer relationship management. Marketing provides services to satisfy customers.

  9. Marketing Science (journal) - Wikipedia

    en.wikipedia.org/wiki/Marketing_Science_(journal)

    Marketing Science is a bimonthly peer-reviewed academic journal published by the Institute for Operations Research and the Management Sciences. It covers operations research and mathematical modeling to analyze marketing. According to the Journal Citation Reports, the journal has a 2022 impact factor of 5.0. [1]