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Audit technology is a general term used for computer-aided audit techniques (CAATs) used by accounting firms to enhance an engagement. These techniques improve the efficiency and effectiveness of audit findings by allowing auditors to analyze much larger sets of data, sometimes using entire populations of data, rather than taking a sample.
Evaluate the training of the help desk technicians. This will help determine if they are aware of the development of hardware and software, industry trends and have sufficient technical skills. Check the security systems of the help desk. This includes such systems as physical security and password access controls.
Physical security information management (PSIM) is a category of software that provides a platform and applications created by middleware developers, designed to integrate multiple unconnected security applications and devices and control them through one comprehensive user interface. It collects and correlates events from existing disparate ...
Generally, however, it is used to refer to any data extraction and analysis software. This would include programs such as data analysis and extraction tools, spreadsheets (e.g. Excel), databases (e.g. Access), statistical analysis (e.g. SAS), generalized audit software (e.g. ACL, Arbutus, EAS), business intelligence (e.g. Crystal Reports and ...
System and Organization Controls (SOC; also sometimes referred to as service organizations controls) as defined by the American Institute of Certified Public Accountants (AICPA), is the name of a suite of reports produced during an audit. It is intended for use by service organizations (organizations that provide information systems as a ...
A number of software packages are available to support the control self-assessment process. These are typically modified versions of software developed originally for internal use by audit and accountancy firms such as Deloitte or by niche vendors specialising in business or financial management tools.
"Accessible software applications (apps) for smartphones and other mobile devices can be used by those who are visually impaired to read books, newspapers, magazines, and other print material. These apps convert digital text to speech or provide braille output to a compatible braille device".
Hardware/software configuration, installation, testing, management standards, policies, and procedures. Disaster recovery/backup and recovery procedures, to enable continued processing despite adverse conditions. Physical security - controls to ensure the physical security of information technology from individuals and from environmental risks.