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Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.
• Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.
When you open the email, you'll also see the Certified Mail banner above the message details. When you get a message that seems to be from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Official Mail, it might be a fake email. Make sure you mark it as spam and don't click on any links in the email.
Tech support fraud occurs when the fraudster claims to be associated with a computer software or security company, or even a cable or Internet company, offering technical support to the victim ...
One way we do this is by protecting against phishing and scam emails though the use of AOL Official Mail. When we send you important emails, we'll mark the message with a small AOL icon beside the sender name. When you open the message, you'll see the "Official Mail" banner above the details of the message.
To avoid tech support scams: Know that legitimate tech companies won’t contact you by phone, email, or text message to tell you there’s a problem with your computer. Never click a link or call ...
The Federal Bureau of Investigation has issued an alert about the rise in technical support scams spreading across the country. FBI field offices in Pittsburgh, Las Vegas, Boston and Chicago ...
SunGard was an American multinational company based in Wayne, Pennsylvania, which provided software and services to education, financial services, and public sector organizations. It was formed in 1983, as a spin-off of the computer services division of Sun Oil Company .