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  2. Consumer protection - Wikipedia

    en.wikipedia.org/wiki/Consumer_protection

    Consumer protection is the practice of safeguarding buyers of goods and services, and the public, against unfair practices in the marketplace. Consumer protection measures are often established by law. Such laws are intended to prevent businesses from engaging in fraud or specified unfair practices to gain an advantage over competitors or to ...

  3. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    Consumer complaints have three main characteristics: they are goal-oriented, there are multiple ways of engaging in this behavior, and are used to complain in several ways. A definitive characteristic of a consumer complaint is to achieve a goal that the consumer views as needing improvement. Although, there is no certainty of the goal being ...

  4. Consumer behaviour - Wikipedia

    en.wikipedia.org/wiki/Consumer_behaviour

    Consumer behaviour is the study of individuals, groups, or organisations and all the activities associated with the purchase, use and disposal of goods and services. Consumer behaviour consists of how the consumer 's emotions, attitudes, and preferences affect buying behaviour. Consumer behaviour emerged in the 1940–1950s as a distinct sub ...

  5. Ramit Sethi: Here’s Why Americans’ Complaints About ... - AOL

    www.aol.com/finance/ramit-sethi-why-americans...

    It's a common complaint that groceries are costing way more than ever before - and there is some truth to this. Over the past year, the cost of groceries has increased by 1.1%, according to the ...

  6. Customer value proposition - Wikipedia

    en.wikipedia.org/wiki/Customer_value_proposition

    A customer value proposition is a promise of potential value that a business delivers to its customers and in essence is the reason why a customer would choose to engage with the business. It is concise statement that highlights the relevance of a product offering by explaining how it solves a problem or improves the customer's situation, the ...

  7. Buyer's remorse - Wikipedia

    en.wikipedia.org/wiki/Buyer's_remorse

    Anti-consumerism. Buyer's remorse is the sense of regret after having made a purchase. It is frequently associated with the purchase of an expensive item such as a vehicle or real estate. Buyer's remorse is thought to stem from cognitive dissonance, specifically post-decision dissonance, that arises when a person must make a difficult decision ...

  8. 3 Apple Products That Earned Loud Customer Complaints - AOL

    www.aol.com/finance/3-apple-products-earned-loud...

    Here are some duds that you’re probably glad you didn’t buy, considering numerous the complaints about them. Check Out: I’m a Frugal Shopper — 4 Items I Always Buy Secondhand To Save Money

  9. U.S. Consumer Product Safety Commission - Wikipedia

    en.wikipedia.org/wiki/U.S._Consumer_Product...

    old Logo. The United States Consumer Product Safety Commission (USCPSC, CPSC, or commission) is an independent agency of the United States government.The CPSC seeks to promote the safety of consumer products by addressing "unreasonable risks" of injury (through coordinating recalls, evaluating products that are the subject of consumer complaints or industry reports, etc.); developing uniform ...