Search results
Results from the WOW.Com Content Network
Quality management uses quality assurance and control of processes as well as products to achieve more consistent quality. What a customer wants and is willing to pay for it determines quality. It is a written or unwritten commitment to a known or unknown consumer in the market.
Perceived Quality: the quality attributed to a good or service based on indirect measures. Some of the dimensions are mutually reinforcing, although others are not: improvement in one may be secured at the expense of others. Understanding the trade-offs desired by customers among these dimensions can help build a competitive advantage.
Key aspects of quality and how it's diffused throughout the business are rooted in the concept of quality management: [1] [2] Quality planning is implemented as a means of "developing the products, systems, and processes needed to meet or exceed customer expectations."
In philosophy, a quality is an attribute or a property characteristic of an object. [1] In contemporary philosophy the idea of qualities, and especially how to distinguish certain kinds of qualities from one another, remains controversial.
The key concepts in the TQM effort undertaken by the Navy in the 1980s include: [13] "Quality is defined by customers' requirements." "Top management has direct responsibility for quality improvement." "Increased quality comes from systematic analysis and improvement of work processes."
Pirsig defines "static quality" patterns as everything which can be defined. Everything found in a dictionary, for instance, is a static quality pattern. Pirsig then divides static quality into inorganic, biological, social, and intellectual patterns, in ascending order of morality (based on evolutionary order).
Quality engineering is the discipline of engineering concerned with the principles and practice of product and service quality assurance and control. [1] In software development, it is the management, development, operation and maintenance of IT systems and enterprise architectures with high quality standard.
Quality (physics), in response theory; Energy quality, used in various science disciplines; Logical quality, philosophical categorization of statements; Service quality, comparison of expectations with performance in a service; Vapor quality, in thermodynamics, the ratio of mass of vapor to that of vapor and liquid