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AliExpress has drawn comparison to eBay, as sellers are independent and use the platform to offer products to buyers. [6] As of March 2024, the number of global users of the AliExpress mobile app reached 8.18 million, a 130% year-on-year increase, setting the highest record since statistics began in 2016. [7]
Alibaba.com offers a paid Gold Supplier membership to try to ensure that each seller is genuine; sellers' Gold Supplier status and the number of years it has been held are displayed. [115] The supplier verification types and checks are listed on Alibaba.com's website, with more stringent checks for sellers outside China. [116]
There is also a similar scam where a low value item is ordered on a site such as AliExpress, and shipped to a different address in the seller's ZIP code in place of a return. Some merchants may provide a refund upon seeing the item delivered to the same ZIP code; however this is generally used by fake online stores when selling items.
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In 2018, Alibaba launched the streaming service named Alibaba Live. This service was created with the goal of allowing online retailers to market their products utilizing social shopping. [28] This has seen significant growth in popularity and success, with the 84 stores using this service reporting $7.4 million in 2020 sales. [29]